Alto Pharmacy

About

Located at 5916 Bowcroft St in Los Angeles, Alto Pharmacy operates as a digital-first pharmacy focused on streamlining the prescription fulfillment process. The company utilizes a user-friendly mobile app and website to manage orders, aiming to provide a convenient alternative to traditional retail pharmacy experiences. Their service model centers on home delivery, with many customers noting the efficiency of receiving specialty medications directly at their door, often accompanied by personalized touches like small treats included with their orders. The pharmacy’s performance has drawn a wide range of feedback from the local community, resulting in a 4.1 out of 5-star rating based on hundreds of reviews. Supporters frequently highlight the professionalism of the delivery couriers and the ease of navigating the digital interface for scheduling. Conversely, some users have reported challenges regarding delivery reliability, communication with support staff, and inconsistencies in billing or order tracking. As with any service handling time-sensitive health needs, experiences vary, with some patients praising the speed and convenience of the model, while others have expressed frustration over logistical delays and the level of guidance provided by the pharmacy team.

Reviews Alto Pharmacy

Customer experiences with Alto are highly polarized, with many users praising the convenient app and fast delivery, while others report significant issues with missed delivery windows and poor customer support. While some find the service reliable and efficient, others express frustration over billing errors and a lack of accountability regarding time-sensitive medications.

Opening hours

Friday

9 AM–6 PM

Monday

9 AM–6 PM

Sunday

9 AM–3 PM

Tuesday

9 AM–6 PM

Saturday

9 AM–3 PM

Thursday

9 AM–6 PM

Wednesday

9 AM–6 PM

Contact

• 5916 Bowcroft St, Los Angeles, CA 90016
• (800) 874-5881
• alto.com